After-sales information

Warranties and incidents

Coverage is determined by the equipment, condition, manufacturer, territory and documented operation.

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Personal attention
B2B focus
International outlook

Information needed for a warranty review

A complete description helps identify the applicable process.

01

Commercial document

Provide the relevant invoice, proposal or delivery document.

02

Reference and serial number

Identify the affected equipment accurately.

03

Description

Explain the fault, when it appeared and how it affects operation.

04

Evidence

Images or technical information may be requested when appropriate.

05

Assessment

Coverage is reviewed according to the confirmed conditions.

06

Resolution

Repair, replacement or another solution depends on the applicable circumstances.

2022

Professional technology activity since 2022

CRYPTOMOVIL TECH supports businesses through a clear, enquiry-based commercial process.

Personal attentionB2B focus

How to interpret the information on this website

These principles apply throughout the legal and informational pages.

01

Corporate website

The website explains our activity and provides a channel for professional enquiries.

02

No online order

Forms, messages and browsing do not create a purchase or reservation.

03

Written confirmation

Specific availability, prices, taxes, delivery and warranty terms require written confirmation.

04

Responsible use

Users should provide accurate, necessary information and avoid sharing sensitive data.

05

Current information

Policies and general information may be updated when services or regulations change.

06

Questions are welcome

You can contact us to request clarification about any section.

Do you need to report an incident?

Prepare the reference, serial number, documentation and a clear description.